The avatar that greets your guests - and watches the room.
A single elegant unit that combines a multilingual AI concierge with edge-based surveillance and footfall analytics. Swiss-engineered, privacy-first, and designed for retail, banking, hospitality and corporate reception.
- GDPR & Swiss DPA compliant
- On-prem or hybrid cloud
- 30+ languages
Live analytics
Surveillance · live
No anomalies detected.
Last scan: 2s ago · 3 zones
One device, six jobs. No extra racks, no extra cameras.
Every Prime Unit ships with the compute, sensors and software to run all of the capabilities below - activate what you need, when you need it.
Multilingual concierge
Brand-trained digital avatar greets visitors, answers FAQs, qualifies leads and books meetings in 30+ languages.
On-device vision AI
Edge inference for face, object and behaviour detection. No raw video leaves the device unless you allow it.
Footfall & dwell analytics
Anonymised counts, zones, dwell, repeat visits, heat maps - exported to your BI or CRM via API.
Incident detection & alerts
After-hours intrusion, loitering, crowd density, fall detection - routed to email, SMS, Teams or your VMS.
Privacy by design
GDPR & Swiss DPA aligned. Configurable retention, face-blurring, on-prem deployment and audit logs.
One device, two jobs
The same Prime Unit that runs your avatar runs surveillance and analytics - no extra cameras or racks.
Sense, understand, engage, report.
01
Sense
Integrated wide-angle camera and microphone array capture the space with low-light support.
02
Understand
Edge AI models run locally - vision for detection, speech for conversation, analytics for counts.
03
Engage
The avatar greets, guides and qualifies visitors, switching language and tone automatically.
04
Report
Dashboards surface footfall, dwell, incidents and conversion signals for ops and marketing.
Every Smart Avatar comes with a full analytics workspace.
Beyond surveillance, the unit captures the retail and operational signals your marketing team actually asks for - and pushes them to your BI stack in real time.
- Footfall, unique visitors & return rate
- Dwell time, queue length & zone heat-maps
- Language preference & conversation topics
- Weekly KPI reports, CSV and API exports
Visitors today
1,284
+18% vs last week
Avg. dwell
38s
+6% vs last week
Avatar engage rate
62%
+9% vs last week
Incidents flagged
0
Spaces that need both a warm welcome and a watchful eye.
Retail
Boutique concierge & loss-prevention
Greet shoppers in their language, highlight new collections, and flag shoplifting patterns after hours.
Banking
Discreet reception for private banking
Multilingual host, visitor badging, and behaviour anomaly detection during sensitive client meetings.
Hospitality
24/7 lobby attendant
Check-in support, spa FAQs, and lobby surveillance - one unit, consistent experience.
Corporate
HQ reception & access control
Staff-only zones, guest flows, fire-exit monitoring, integrated with your VMS and badge system.
We process on the edge. You keep the keys.
Video analytics run on-device. By default the system stores only anonymised counts - no biometric data, no raw footage. Face recognition is opt-in, logged, and scoped to the zones you authorise. Data residency, retention and export rules are set at deployment.
- GDPR Art. 6 / 9 aligned
- Swiss DPA compatible
- On-prem or hybrid cloud
- Configurable retention
- Face-blurring by default
- Full audit logs
Answers to the questions our buyers ask first.
Is this compliant with GDPR and Swiss privacy law?
Does it replace my existing CCTV?
What happens if the internet is down?
How long does deployment take?
See it live - in your space, in your language.
Book a 20-minute call with our Lugano or Milano team. We will walk through the avatar, the analytics dashboard and the surveillance module, then scope a pilot in your venue.
